How is this possible.
Surface pen light wont come on.
Holding the top button doesn t light up the led and it won t recognize by my surface.
Only the old nearly dead battery works new identical ones don t.
My dell active pen not working too.
Leave your surface pro plugged in and charging for at least 5 minutes minimum.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
This will help provided the cable problem is closer to the power supply than the usb in the surface pro charger.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
I m almost 100 sure this is a pen issue since the led won t light up regardless.
The advantage is you do not have to contort yourself to see the light at the surface pro not turning on at all or only turning on momentarily.
If you re not sure which pen you have use this page to help you identify it.
The button did come on but pen pointer does not work.
Contacted microsoft support they sent me a new one fre.
I can t still write erase but i can t use any of the features that require a button click which is pointless not to have.
Plug it in the other way.
Surface pen delivers a natural writing and drawing experience with ink that flows out in real time with virtually no lag or latency.
The microsoft surface pen adds extra functionality to your surface but this stylus isn t without faults it s been known to stop working on occasion so here are some of the best solutions for fixing your surface pen so you can get back to writing drawing and multitasking on your windows 10 computer.
Replaced battery reinstalled drivers reconnected blue tooth all the solutions people posted in the support forums but it s still not working.
For info on how to use your pen go to how to use your surface pen.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
According to the forum it does seem like this is not an isolated instant broadly experienced but multiple.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
1 surface pen also delivers exceptional artistic precision with 4 096 pressure points that respond to the lightest touch.
Once you identify your pen find your surface model to see what features are available.