If the power connector light doesn t turn on or if it flashes see surface battery won t charge.
Surface pen light wont turn on.
If that didn t work connect the power supply that came with your surface.
Only the old nearly dead battery works new identical ones don t.
Then press the power button to turn on your surface.
When your surface is plugged in with the original power cord charge it for 15 minutes.
Broken pen tip.
Pair your surface pen please note that you can pair the new surface pen with surface pro 4 and surface book as well as with surface 3 or surface pro 3.
The screen responds to the tip from a short distance but i can t pair it via bluetooth because the pen won t respond to the top button being depressed.
Quick fix 3 for when your surface pro won t turn on.
When i hold down the button on the top the light does not come on at all.
To check the battery in a surface pen press and hold the eraser button on the end of the stylus for five to seven seconds.
Any thoughts or is it just faulty.
Okay now onto some other solutions in case your surface won t turn on still.
Start inking with your pen.
Rest your hand on the screen like you would on a piece of paper then start writing.
Contacted microsoft support they sent me a new one fre.
A small led light should turn on.
A green light means the battery has a charge while a red light means it s almost flat and should be replaced.
Your surface is designed to ignore your hand and other inputs while you write.
Surface pen light not flashing hi i got a surface pen with my surface 3.
Surface pen does not work.
If your surface won t turn on still the next common issue is cable connection problems.
Go to start and select settings devices bluetooth.
Another thing to look out for as a cause when your surface pro won t turn on is the battery charger cable itself.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
To see which apps to start with go to the section try these apps with your pen.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
Surface pro won t turn on or is stuck in sleep mode.
If you attempt to use the surface pen and the surface pro does not.
If the led light in the tip of the power cord does not turn on when the surface pro 4 is plugged in to an outlet then there may be a problem with the power cord itself.
No light means the battery is dead.